{"id":399553658920,"title":"NHS Essential Services","handle":"nhs-essential-services","description":"\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cu\u003eNHS Funded Essential Services\u003c\/u\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eNHS funded services can only be provided over the telephone, via email or postal mail to customers, patients or their nominated representative with prior consent. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eNHS services cannot be provided face to face on the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDispensing Services\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe are a fully registered and regulated pharmacy and can dispense all NHS prescriptions just like any registered pharmacy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can dispense the traditional green paper prescriptions and the newer electronic prescriptions (EPS).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you prefer to manage your prescriptions yourself you can send the green paper prescription to us for dispensing using the address in the “Contact Us” section.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can provide you with a postage paid envelope if required and we will deliver your dispensed medication back to you promptly with free delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you would like your prescriptions to be sent to us by EPS you can register onto the service with your GP Surgery or if you prefer you can contact our Pharmacy team who will help complete your registration with you. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eRegistration is quick and easy - less than 5 minutes to complete.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe keep a comprehensive range of medication sourced from reputable UK based wholesalers who are registered and regulated by the UK medicines authorities (MHRA).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEnsuring you receive your complete prescription without delay.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAll medicines are dispensed in child resistant containers unless requested not to.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacist is always available on the telephone or via email to answer any questions or concerns you may have about any medication you are taking.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eRepeat Dispensing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe also dispense Repeat Dispensing prescriptions organised and issued by your doctor.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eThis service is different from a normal repeat prescription as your doctor does not need to be contacted every time you need your medication.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eFor further information please contact us.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDisposal of Unwanted medicines\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you wish to return any unwanted medication for safe disposal you should contact us to arrange a collection and advise on suitable packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003ePackaging can be provided on request.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eYou will be asked some brief questions regarding the medication return request, this is to ensure we can accept the waste. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf we cannot accept the waste due to current legislation we will refer you to the relevant authority or service provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eSupport For Self-care\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eThe Home Pharmacy team can offer a wealth of knowledge and treatment options available about your medicines and lifestyle allowing better care for yourself and your family. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can help manage minor illness and long term conditions as well as advise on measures to prevent or minimise future conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEach member of the Pharmacy ensures their advice is up to date, safe and in line with the latest publications.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur website is constantly being updated with new products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf you would like a product that is not listed please contact us and we will do our best to source it for you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eShould you find that we are unable to help with your inquiries or are not able to offer you a particular service you may find the following services useful:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"http:\/\/www.nhs.uk\/pages\/home.aspx\" style=\"color: #000000;\"\u003ehttp:\/\/www.nhs.uk\/pages\/home.aspx\u003c\/a\u003e\u003c\/em\u003e find your local NHS service provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"http:\/\/www.netdoctor.co.uk\/check\" style=\"color: #000000;\"\u003ehttp:\/\/www.netdoctor.co.uk\/check\u003c\/a\u003e\u003c\/em\u003e check your symptoms and health living advice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePromotion Of Healthy Lifestyles\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eHome Pharmacy can help support you with any healthy living commitments. We can offer confidential advice and support to get you started and provide that motivation to keep those good habits going.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eInformation may be tailored to your individual requirements and distributed with your medication.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eTo find out more about what services we can offer and how we can help please contact us or sign up to our email newsletter for regular updates.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eThe pharmacy supports national and regional health and well-being programmes that are offered by the NHS throughout the year. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAdditional lifestyle information may be sourced from;\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.diabetes.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.diabetes.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.bhf.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.bhf.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.asthma.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.asthma.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eSignposting\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIn the event Home Pharmacy cannot provide you with the service or adequate information requested we will signpost as appropriate to a health and social care provider and\/or any other patient support organisations available who may be able to assist.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePharmacy Practice Leaflet\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacy leaflet is available by request, we can email or post you a free copy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe provide all our NHS services on behalf of NHS England and they can be contacted below.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #000000;\"\u003eNHS England (North Midlands)\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Birch House,\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Ransom Wood Business Park\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Mansfield\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Nottinghamshire\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e NG21 0HJ\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eTelephone: 0300 300 1234\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEmail: \u003ca href=\"mailto:england.contactus@nhs.net\" style=\"color: #000000;\"\u003eengland.contactus@nhs.net\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eFeedback and Raising Concerns\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe are always pleased to receive any feedback and suggestions from our patients and customers which may enable us to improve our services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWhen something goes wrong, we need you to tell us about it. This will help us to improve our standards and en-sure it doesn't happen again. If you have a complaint, please contact the superintendent pharmacist.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eShould you not be satisfied with the outcome of your complaint, your next option would be to contact your local health authority with the nature of your complaint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIn addition NHS England welcomes concerns, compliments and complaints as valuable feedback that will help learning from your experiences and make improvements to services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eYou can complain or give feedback:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eBy post to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eNHS England\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e PO Box 16738\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Redditch\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e B97 9PT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eBy email to: \u003ca href=\"mailto:england.contactus@nhs.net\" style=\"color: #000000;\"\u003eengland.contactus@nhs.net\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf at this stage your complaint has not been resolved, you may wish to contact the General Pharmaceutical Council.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eTelephone: 020 3365 3400\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePrescription Costs\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eFor the latest information on prescription costs in the UK Please visit\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003cu\u003e\u003ca href=\"https:\/\/www.nhs.uk\/NHSEngland\/Healthcosts\/Pages\/Prescriptioncosts.aspx\" style=\"color: #000000;\"\u003eNHS Health Costs Webpage\u003c\/a\u003e\u003c\/u\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePayment\/Exemption \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you normally pay for your prescriptions we will contact you by telephone or email to inform you a prescription payment is due.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003ePatients who are exempt from paying NHS prescription charges will be asked to provide satisfactory evidence; this can be forwarded by postal mail, email or fax.  If evidence cannot be provided verbal confirmation can be accepted and the pharmacy team will endorse the prescription as “Evidence not seen”\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDelivery Information\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAll medication dispensed against a NHS Prescription will be delivered free using a tracked and signed for service with Royal Mail as our preferred choice. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eOccasionally depending on the medication being delivered an alternative licensed courier may be utilised.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eAll packaging used will be discreet and suitable for the contents and the transportation process.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePatient Medication Records\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacy will keep an electronic record of your personal and prescription details including your medication history. We record requests for advice and any advice you are given on your individual pharmacy record. This allows the pharmacist and their dispensing teams to offer you the best possible pharmacy service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf you want to discuss the records we keep, and the information we hold please ask to speak to the pharmacist.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePatient Support\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePlease contact us, we can provide confidential help and advice on taking your medication using reminder cards, MAR charts, large print labels, compliance aids and easy open containers.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2019-10-16T11:15:53+01:00","created_at":"2018-01-11T16:55:34+00:00","vendor":"Home Pharmacy","type":"","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":3549775069224,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"NHS Essential Services","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_quantity":1,"inventory_management":null,"inventory_policy":"deny","barcode":""}],"images":[],"featured_image":null,"options":["Title"],"content":"\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cu\u003eNHS Funded Essential Services\u003c\/u\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eNHS funded services can only be provided over the telephone, via email or postal mail to customers, patients or their nominated representative with prior consent. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eNHS services cannot be provided face to face on the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDispensing Services\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe are a fully registered and regulated pharmacy and can dispense all NHS prescriptions just like any registered pharmacy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can dispense the traditional green paper prescriptions and the newer electronic prescriptions (EPS).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you prefer to manage your prescriptions yourself you can send the green paper prescription to us for dispensing using the address in the “Contact Us” section.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can provide you with a postage paid envelope if required and we will deliver your dispensed medication back to you promptly with free delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you would like your prescriptions to be sent to us by EPS you can register onto the service with your GP Surgery or if you prefer you can contact our Pharmacy team who will help complete your registration with you. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eRegistration is quick and easy - less than 5 minutes to complete.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe keep a comprehensive range of medication sourced from reputable UK based wholesalers who are registered and regulated by the UK medicines authorities (MHRA).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEnsuring you receive your complete prescription without delay.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAll medicines are dispensed in child resistant containers unless requested not to.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacist is always available on the telephone or via email to answer any questions or concerns you may have about any medication you are taking.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eRepeat Dispensing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe also dispense Repeat Dispensing prescriptions organised and issued by your doctor.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eThis service is different from a normal repeat prescription as your doctor does not need to be contacted every time you need your medication.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eFor further information please contact us.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDisposal of Unwanted medicines\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you wish to return any unwanted medication for safe disposal you should contact us to arrange a collection and advise on suitable packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003ePackaging can be provided on request.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eYou will be asked some brief questions regarding the medication return request, this is to ensure we can accept the waste. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf we cannot accept the waste due to current legislation we will refer you to the relevant authority or service provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eSupport For Self-care\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eThe Home Pharmacy team can offer a wealth of knowledge and treatment options available about your medicines and lifestyle allowing better care for yourself and your family. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWe can help manage minor illness and long term conditions as well as advise on measures to prevent or minimise future conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEach member of the Pharmacy ensures their advice is up to date, safe and in line with the latest publications.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur website is constantly being updated with new products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf you would like a product that is not listed please contact us and we will do our best to source it for you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eShould you find that we are unable to help with your inquiries or are not able to offer you a particular service you may find the following services useful:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"http:\/\/www.nhs.uk\/pages\/home.aspx\" style=\"color: #000000;\"\u003ehttp:\/\/www.nhs.uk\/pages\/home.aspx\u003c\/a\u003e\u003c\/em\u003e find your local NHS service provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"http:\/\/www.netdoctor.co.uk\/check\" style=\"color: #000000;\"\u003ehttp:\/\/www.netdoctor.co.uk\/check\u003c\/a\u003e\u003c\/em\u003e check your symptoms and health living advice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePromotion Of Healthy Lifestyles\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eHome Pharmacy can help support you with any healthy living commitments. We can offer confidential advice and support to get you started and provide that motivation to keep those good habits going.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eInformation may be tailored to your individual requirements and distributed with your medication.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eTo find out more about what services we can offer and how we can help please contact us or sign up to our email newsletter for regular updates.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eThe pharmacy supports national and regional health and well-being programmes that are offered by the NHS throughout the year. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAdditional lifestyle information may be sourced from;\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.diabetes.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.diabetes.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.bhf.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.bhf.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003ca href=\"https:\/\/www.asthma.org.uk\/\" style=\"color: #000000;\"\u003ehttps:\/\/www.asthma.org.uk\/\u003c\/a\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eSignposting\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIn the event Home Pharmacy cannot provide you with the service or adequate information requested we will signpost as appropriate to a health and social care provider and\/or any other patient support organisations available who may be able to assist.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePharmacy Practice Leaflet\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacy leaflet is available by request, we can email or post you a free copy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe provide all our NHS services on behalf of NHS England and they can be contacted below.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan style=\"color: #000000;\"\u003eNHS England (North Midlands)\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Birch House,\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Ransom Wood Business Park\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Mansfield\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Nottinghamshire\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e NG21 0HJ\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eTelephone: 0300 300 1234\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eEmail: \u003ca href=\"mailto:england.contactus@nhs.net\" style=\"color: #000000;\"\u003eengland.contactus@nhs.net\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eFeedback and Raising Concerns\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eWe are always pleased to receive any feedback and suggestions from our patients and customers which may enable us to improve our services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eWhen something goes wrong, we need you to tell us about it. This will help us to improve our standards and en-sure it doesn't happen again. If you have a complaint, please contact the superintendent pharmacist.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eShould you not be satisfied with the outcome of your complaint, your next option would be to contact your local health authority with the nature of your complaint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIn addition NHS England welcomes concerns, compliments and complaints as valuable feedback that will help learning from your experiences and make improvements to services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eYou can complain or give feedback:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eBy post to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eNHS England\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e PO Box 16738\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e Redditch\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: #000000;\"\u003e B97 9PT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eBy email to: \u003ca href=\"mailto:england.contactus@nhs.net\" style=\"color: #000000;\"\u003eengland.contactus@nhs.net\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf at this stage your complaint has not been resolved, you may wish to contact the General Pharmaceutical Council.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eTelephone: 020 3365 3400\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePrescription Costs\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eFor the latest information on prescription costs in the UK Please visit\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cem\u003e\u003cu\u003e\u003ca href=\"https:\/\/www.nhs.uk\/NHSEngland\/Healthcosts\/Pages\/Prescriptioncosts.aspx\" style=\"color: #000000;\"\u003eNHS Health Costs Webpage\u003c\/a\u003e\u003c\/u\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePayment\/Exemption \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eIf you normally pay for your prescriptions we will contact you by telephone or email to inform you a prescription payment is due.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003ePatients who are exempt from paying NHS prescription charges will be asked to provide satisfactory evidence; this can be forwarded by postal mail, email or fax.  If evidence cannot be provided verbal confirmation can be accepted and the pharmacy team will endorse the prescription as “Evidence not seen”\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eDelivery Information\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eAll medication dispensed against a NHS Prescription will be delivered free using a tracked and signed for service with Royal Mail as our preferred choice. \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eOccasionally depending on the medication being delivered an alternative licensed courier may be utilised.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eAll packaging used will be discreet and suitable for the contents and the transportation process.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePatient Medication Records\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003eOur pharmacy will keep an electronic record of your personal and prescription details including your medication history. We record requests for advice and any advice you are given on your individual pharmacy record. This allows the pharmacist and their dispensing teams to offer you the best possible pharmacy service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: #000000;\"\u003eIf you want to discuss the records we keep, and the information we hold please ask to speak to the pharmacist.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePatient Support\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePlease contact us, we can provide confidential help and advice on taking your medication using reminder cards, MAR charts, large print labels, compliance aids and easy open containers.\u003c\/span\u003e\u003c\/p\u003e"}

NHS Essential Services

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Product Description

NHS Funded Essential Services

NHS funded services can only be provided over the telephone, via email or postal mail to customers, patients or their nominated representative with prior consent. 

  • NHS services cannot be provided face to face on the premises.

Dispensing Services

We are a fully registered and regulated pharmacy and can dispense all NHS prescriptions just like any registered pharmacy.

  • We can dispense the traditional green paper prescriptions and the newer electronic prescriptions (EPS).

If you prefer to manage your prescriptions yourself you can send the green paper prescription to us for dispensing using the address in the “Contact Us” section.

  • We can provide you with a postage paid envelope if required and we will deliver your dispensed medication back to you promptly with free delivery.

If you would like your prescriptions to be sent to us by EPS you can register onto the service with your GP Surgery or if you prefer you can contact our Pharmacy team who will help complete your registration with you. 

  • Registration is quick and easy - less than 5 minutes to complete.

We keep a comprehensive range of medication sourced from reputable UK based wholesalers who are registered and regulated by the UK medicines authorities (MHRA).

  • Ensuring you receive your complete prescription without delay.

All medicines are dispensed in child resistant containers unless requested not to.

Our pharmacist is always available on the telephone or via email to answer any questions or concerns you may have about any medication you are taking.

Repeat Dispensing

We also dispense Repeat Dispensing prescriptions organised and issued by your doctor.

  • This service is different from a normal repeat prescription as your doctor does not need to be contacted every time you need your medication.
  • For further information please contact us.

Disposal of Unwanted medicines

If you wish to return any unwanted medication for safe disposal you should contact us to arrange a collection and advise on suitable packaging.

  • Packaging can be provided on request.

You will be asked some brief questions regarding the medication return request, this is to ensure we can accept the waste. 

  • If we cannot accept the waste due to current legislation we will refer you to the relevant authority or service provider.

Support For Self-care

The Home Pharmacy team can offer a wealth of knowledge and treatment options available about your medicines and lifestyle allowing better care for yourself and your family. 

  • We can help manage minor illness and long term conditions as well as advise on measures to prevent or minimise future conditions.
  • Each member of the Pharmacy ensures their advice is up to date, safe and in line with the latest publications.

Our website is constantly being updated with new products.

  • If you would like a product that is not listed please contact us and we will do our best to source it for you.

Should you find that we are unable to help with your inquiries or are not able to offer you a particular service you may find the following services useful:

Promotion Of Healthy Lifestyles

Home Pharmacy can help support you with any healthy living commitments. We can offer confidential advice and support to get you started and provide that motivation to keep those good habits going.

  • Information may be tailored to your individual requirements and distributed with your medication.
  • To find out more about what services we can offer and how we can help please contact us or sign up to our email newsletter for regular updates.

The pharmacy supports national and regional health and well-being programmes that are offered by the NHS throughout the year. 

Additional lifestyle information may be sourced from;

Signposting

In the event Home Pharmacy cannot provide you with the service or adequate information requested we will signpost as appropriate to a health and social care provider and/or any other patient support organisations available who may be able to assist.

Pharmacy Practice Leaflet

Our pharmacy leaflet is available by request, we can email or post you a free copy.

We provide all our NHS services on behalf of NHS England and they can be contacted below.

  • NHS England (North Midlands)
    Birch House,
    Ransom Wood Business Park
    Mansfield
    Nottinghamshire
    NG21 0HJ
  • Telephone: 0300 300 1234
  • Email: england.contactus@nhs.net

Feedback and Raising Concerns

We are always pleased to receive any feedback and suggestions from our patients and customers which may enable us to improve our services.

  • When something goes wrong, we need you to tell us about it. This will help us to improve our standards and en-sure it doesn't happen again. If you have a complaint, please contact the superintendent pharmacist.

Should you not be satisfied with the outcome of your complaint, your next option would be to contact your local health authority with the nature of your complaint.

In addition NHS England welcomes concerns, compliments and complaints as valuable feedback that will help learning from your experiences and make improvements to services.

You can complain or give feedback:

By post to:

NHS England
PO Box 16738
Redditch
B97 9PT

By email to: england.contactus@nhs.net

If at this stage your complaint has not been resolved, you may wish to contact the General Pharmaceutical Council.

Telephone: 020 3365 3400

Prescription Costs

For the latest information on prescription costs in the UK Please visit

Payment/Exemption 

If you normally pay for your prescriptions we will contact you by telephone or email to inform you a prescription payment is due.

  • Patients who are exempt from paying NHS prescription charges will be asked to provide satisfactory evidence; this can be forwarded by postal mail, email or fax.  If evidence cannot be provided verbal confirmation can be accepted and the pharmacy team will endorse the prescription as “Evidence not seen”

Delivery Information

All medication dispensed against a NHS Prescription will be delivered free using a tracked and signed for service with Royal Mail as our preferred choice. 

  • Occasionally depending on the medication being delivered an alternative licensed courier may be utilised.
  • All packaging used will be discreet and suitable for the contents and the transportation process.

Patient Medication Records

Our pharmacy will keep an electronic record of your personal and prescription details including your medication history. We record requests for advice and any advice you are given on your individual pharmacy record. This allows the pharmacist and their dispensing teams to offer you the best possible pharmacy service.

  • If you want to discuss the records we keep, and the information we hold please ask to speak to the pharmacist.

Patient Support

Please contact us, we can provide confidential help and advice on taking your medication using reminder cards, MAR charts, large print labels, compliance aids and easy open containers.

Delivery information

Standard delivery is FREE using Royal Mail
Next day delivery is £4.95 using Royal Mail
Next day delivery before 1pm is £7.99 using Royal Mail
International delivery is also available - click here for more information

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